Business Support Specialist

Development Agency Creative

Cairo

3+ years Experience

Business Operations & Support Services Department

About the job:

Requirements and responsibilities

Company Background:

leading provider of systems solutions designed for the demands and challenges of the supply chain management environment. finished vehicle solution has approximately 40% of the finished vehicles market in North America and is used by more OEMs than any other system currently available. With the expansion to Europe, has gained an important contract with a well-known automotive manufacturer.

 

Essential Duties and Responsibilities: 

The essential duties for this position include but are not limited to:

  • Monitor errors in inbound and outbound data exchange 
  • Trouble-shoot data issues and work proactively to resolve them sustainably on the long-term
  • Booking and monitoring of shipments and special transports for vehicles
  • Creating and monitoring master data in the database
  • Support customer requests and inquiries
  • Contribute to process improvement activities 
  • Support in automation of internal processes with different IT-tools, e.g. Outsystems
  • Cooperation with internal and external stakeholders of the manufacturer 

Qualifications and Desired Skills: 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Excellent interpersonal, written and oral communication skills in English mandatory
  • Ability to troubleshoot and solve problems independently and work well in a team environment
  • Ability to prioritize work and exhibit initiative to meet deadlines
  • Experience working in a data-intensive environment
  • Understanding of relational database concepts
  • Proficiency with Excel-based reporting and analysis
  • Experience in IT department in logistics company mandatory
  • Experience logistics mandatory
  • Experience in Low Code like Outsystems preferred
  • High level of customer orientation

We’re a team of creatives who are excited about unique ideas and help fin-tech companies to create amazing identity by crafting top-notch UI/UX.

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